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Please read the following FAQS to answer your questions
about the Home Version.

We do not offer any telephone support for the Home Version.


How do I buy Incredible Tutor™ Home Version?
I have a slow Internet connection. Can you send me the software on a CD?
Can I order the software by phone?
Do you offer tech support for the Home Version?
Can I get a refund if I buy the software and decide it is not right for me?
What if I decide not to purchase the software after my 10-day trial is over?
How can I learn more about the software before I download it?
When do I select which grade(s) I want to purchase?
I need the TAKS or FCAT version of the software. When do I select the version I need?
Can I buy bundles other than those listed?
Can I buy more than one bundle for use on the same computer?
Can I use my one-grade bundle for one grade this year and switch to the next grade next year?
Can I use the software for my home school?
Can I pay with a check?
The login screen of Incredible T
utor™ asks me for a password. What is it?

How do I buy Incredible Tutor™ Home Version?

You must start by downloading the free 10-day trial. Because we do not offer any telephone support for the Home Version, it is imperative that you make sure you are able to download and use the software before you buy it.

You cannot buy the software without first downloading the trial.

A manual named Home_Guide.pdf will install with your software. The first two pages of this guide will explain how to place your order.


I have a slow Internet connection. Can you send me the software on a CD?

We apologize for any inconvenience, but the Home Version is only available by download.


Can I order the software by phone?

The Home Version is only available for purchase through the website, using the links in the Home_Guide.pdf that installs when you download your free 10-day trial. We cannot take orders by phone.


Do you offer tech support for the Home Version?

Because we offer the Home Version at a reduced price, we do not offer any tech support for it. This is why is it so important that you download the 10-day trial to make sure the software works for you before you purchase the software.


Can I get a refund if I buy the software and decide it is not right for me?

Because we allow you to use the software for 10 days at no obligation before you decide to purchase, we cannot give refunds after purchase.


What if I decide not to purchase the software after my 10-day trial is over?

You don't have to do anything. We will not bill you. There is absolutely no obligation to purchase after downloading the free 10-day trial.


How can I learn more about the software before I download it?

Visit http://www.sleek.com/TOUR for a complete overview of the many features offered by the software.


When do I select which grade(s) I want to purchase?

At the time of purchase, you will only select HOW MANY grades you want to purchase (one, three, or ALL). You will select which specific grade(s) you want when you register your software using the code we send you after you purchase.


I need the TAKS or FCAT version of the software. When do I select the version I need?

You will select which specific state version you want to use when you install the 10-day trial.


Can I buy bundles other than those listed?

No. You can purchase any one of the following:
• All subjects available for one grade
• All subjects available for three grades
• All subjects available for all grades.


Can I buy more than one bundle for use on the same computer?

No. You can only buy one of the bundles to use on one computer.


Can I use my one-grade bundle for one grade this year and switch to the next grade next year? (For example, can I use the software for 4th grade this year, then switch it to 5th grade next year?)

The grade(s) you select when you register your software are the only grade(s) you are licensed to use. Therefore, you may want to purchase a three-grade or all-grade bundle if you want to continue moving up grades in the software.


Can I use the software for my home school?

Yes, but note that only 4 students can use the Home Version of the software.


Can I pay with a check?

No, we can only accept payments by credit card via our website.


Is it safe to purchase online?

Yes, all of our website orders are encrypted and processed through a secure server. This means that your information cannot be intercepted by any other party and is not available to anyone on our staff.


The Login screen of Incredible Tutor™ asks me for a password. What is it?

You do not need to use a password for the Home Version, therefore you may leave the password field blank.